❓ Frequently Asked Questions (FAQ)

Once your order is shipped, you will receive an email/SMS with a tracking link.

You can also track it anytime from the ‘Track Order’ page.

We offer a 7-Day Return Policy for damaged, defective, or wrong products.

Returned items must be unused and in original packaging.

Yes, we offer COD, but with a partial payment requirement.

● Metro Cities: 3–5 Days
● Other Locations: 5–7 Days

Delivery times may vary during festivals or high-order periods.

No, NAP ships domastic with trusted couriers.

Orders can be canceled before shipment.

Once shipped, cancellations are not possible.

Absolutely! All NAP products are quality-tested, skin-safe, and suitable for professional and home use.

Please share clear photos/videos within 24 hours of delivery on

tgvnailartproducts@gmail.com

We will arrange a replacement or refund.

You can reach us via Email, WhatsApp, or our Contact Form.

Our team respond within 24 working hours.